Fee Cancellation & Refund Policy
Effective Date: 1st January 2026 · Digital Training Lab, Haldwani
1. Institutional Admissions Policy Overview
At Digital Training Lab, we maintain limited classroom batch sizes (15–20 workstations per track) to ensure rigorous 1-on-1 mentorship, high computing resource allocation, and hands-on lab guidance. Because seats are reserved specifically upon enrollment, the following rules govern registration cancellations and fee adjustments.
2. Cancellation Timeline & Eligibility
If an applicant cancels their registration within 48 hours of seat booking and strictly before the official batch orientation date, the tuition deposit is refundable minus a nominal administrative and banking gateway processing fee (₹1,000 or 5%, whichever is lower).
Once a batch begins and course curriculum licenses, dual-monitor workstation allocations, and faculty hours are committed, tuition fees are non-refundable. However, students experiencing genuine emergencies are eligible for our Flexible Batch Transfer Policy detailed below.
3. Flexible Batch Transfer & Course Freezing
We understand that unforeseen medical conditions, university exams, or corporate relocations can temporarily interrupt study. Rather than losing your fee:
- Enrolled students may submit an official Batch Freeze Request in writing to the Registrar.
- A student is entitled to re-join the subsequent upcoming batch within 6 months without paying additional tuition fees.
- One complimentary batch reschedule is permitted per candidate.
4. Refund Request Procedure
To request a refund under eligible conditions:
- Send an email from your registered address to digitaltlabinfo@gmail.com with the subject "Refund Request - [Student Name] - [Receipt No.]".
- Attach a copy of your admission fee receipt and banking IFSC/account details.
- Eligible requests are reviewed within 5 business days and processed directly to the original source account via NEFT/UPI within 7–10 working days.